Help
Everything you need to know about ordering, owning and caring for your Pinion watch. Whether you’re sending a watch in for servicing, ordering something new, or looking for manuals and guides, you’ll find it all here.
Repairs and servicing
If your watch develops a fault within two years, it can be repaired under warranty.
View our list of watchmaking services and their prices.
Book in a service or repair for watches that are 2–5+ years old.
How to safely prepare and send your watch to Pinion.
Owners & Care
Whether you’ve puchased your watch new or second-hand, record your ownership with Pinion.
What’s covered under your warranty.
Advice on cleaning and maintaining your watch.
Ordering & Delivery
Helpful information about placing an order.
Learn what payment methods we accept and how deposits work.
What to do if you need to cancel before shipping.
Details on our delivery services.
Return a recent purchase.
Information for customers ordering outside the UK.
Guides & Reference
Sellita SW-200 vs La-Joux Perret (LJP) G100 movements
Download digital manuals for Pinion models.
How to remove or restore patina on bronze models.
How to measure your wrist for Pinion straps.
Personalisation & Bespoke
Personalise your watch with bespoke engraving.
